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Registration and login at Casino-Robocat
KYC Check Usually Takes 24 to 48 Hours
The Know Your Customer (KYC) process at Casino-Robocat involves submitting an ID and proof of address, typically taking 24 to 48 hours for verification. This procedure ensures account security and compliance with regulations. Players must present a valid identification document and a utility bill or similar document dated no older than 3 months.
Failure to provide accurate documentation during the KYC check can lead to a blocked withdrawal of funds. The casino's policy requires that all submitted information, including name and address, must match the details provided during registration and on the identification documents. Deviations are grounds for account restrictions.
Upon successful completion of the KYC verification, players can proceed with transactions without further delays. This process is standard across many online casinos and is in place to protect both the player and the operator from fraudulent activities. It confirms the player's identity and residency.
When is the Bonus Visible in the Account?
The 300% welcome bonus up to €2,000 is typically credited to your account immediately after your first successful deposit. This substantial offer includes an additional 100 free spins, which are also made available at the same time. Players should check their account balance and bonus section to confirm receipt.
It is crucial to note that the bonus code for this offer is only redeemable during the registration process. Once registration is complete, the opportunity to apply the bonus code is lost, and the welcome bonus will not be available. This condition is explicitly stated for new players.
The visibility of the welcome bonus is contingent on meeting the initial deposit requirements, which start from 10 EUR. The bonus funds and free spins are then added to the respective sections of the player's account, ready for use according to the bonus terms and conditions.
What to Consider When Uploading ID Copy
When uploading your identification for the KYC check, ensure the document is clear and all details are legible. This includes your full name, date of birth, and photograph, which must be clearly visible. The casino requires a copy of a valid identification document for verification purposes.
The casino also mandates the submission of proof of address, such as a utility bill, which must be no more than 3 months old. This document should clearly display your name and current residential address. The verification of these documents typically takes 24 to 48 hours.
Submitting a document with obscured or unreadable information can result in a delay or rejection of your KYC process. Players should double-check that all corners of the ID and address proof are visible and that no personal information is hidden or cropped out.
Address Changed: New Proof Within 3 Months
If your residential address has changed since your last verification, you must provide new proof of address within 3 months of the change. This document, typically a utility bill or bank statement, must clearly display your updated name and current address. This ensures your account information remains accurate.
The requirement for a recent proof of address, not older than 3 months, is a standard security measure. It helps to confirm your current location and prevents potential misuse of your account. This needs to be submitted as part of the KYC process or when an address change is detected.
Failure to update your address and provide the corresponding documentation can impact your ability to withdraw funds. The casino cross-references this information with your registered details, and discrepancies may lead to account restrictions until resolved. Adhering to this rule is essential for smooth transactions.
Age Limit 18 Years: Check Before First Table
Players must be at least 18 years of age to register and play at Casino-Robocat. This age limit is strictly enforced, and your date of birth provided during registration will be cross-checked with your identification during the KYC verification process. Any discrepancies will result in blocked withdrawals.
The casino's terms and conditions explicitly state that individuals under the age of 18 are prohibited from opening an account or participating in any gambling activities. This is a legal requirement to ensure responsible gaming and compliance with international regulations. Playing before confirming eligibility is not permitted.
It is the player's responsibility to ensure they meet the age requirement before attempting to register or deposit funds. The verification of your date of birth against your ID is a critical step, and a mismatch will prevent you from accessing your winnings, underscoring the importance of accuracy.
Registration and verification step by step
| Step | What to Do | What You Need | Duration |
|---|---|---|---|
| 1 | open the registration form | email address | about 1 minute |
| 2 | enter your personal details | name, date of birth | 2-3 minutes |
| 3 | confirm your account | confirmation link | instant |
| 4 | make the first deposit | payment method | 1-5 minutes |
| 5 | complete verification | ID and proof of address | 24-48 hours |
APK Installation and Login Without Google Play
Accessing the Casino-Robocat platform can be achieved outside of standard app stores. While a dedicated APK file might be available, users should verify its source for security. The login process itself requires valid account credentials, which are established during the initial registration.
For users seeking to bypass Google Play, direct downloads of an APK file are a possibility. This method requires users to enable installation from unknown sources within their device settings, a step that carries inherent security considerations. Once installed, the standard login procedure applies using existing credentials.
The platform's availability via an APK bypasses the typical Google Play Store distribution channel. This necessitates manual installation, which users should approach with caution regarding the file's origin. Successful login is contingent on the correct entry of registered user details, regardless of the installation method.
File Formats JPG and PNG Up to 5 MB
When submitting identification documents for verification, the accepted file formats are JPG and PNG. These image files have a size limitation, not exceeding 5 MB per upload. This ensures efficient processing and storage of the necessary KYC information.
For the Know Your Customer (KYC) process, users must ensure their uploaded identification documents are in either JPG or PNG format. Each file should be compressed to be 5 MB or less to meet the system's requirements. This helps in streamlining the document review.
The casino specifies that document uploads for verification must adhere to specific technical parameters. Only JPG and PNG files are permissible, and each file must not exceed a 5 MB size limit. This constraint is in place to manage data flow and processing times efficiently for KYC.
Adhere to Max Bet 5 EUR During Bonus Phase
During any active bonus phase, players must maintain a maximum bet of 5 EUR per wager. Exceeding this limit can lead to the forfeiture of bonus funds and any winnings derived from them. This rule is crucial for managing bonus playthrough.
The welcome bonus, offering up to €2,000 plus 100 free spins, comes with specific wagering conditions. A key term is the maximum bet restriction of 5 EUR. Bets higher than this threshold during the bonus period can invalidate the bonus.
Players utilizing bonus offers must be mindful of the 5 EUR maximum bet limit. This applies throughout the bonus phase and is essential for meeting wagering requirements without disqualifying the bonus. Violating this rule can have significant financial consequences for the player's bonus balance.
Which Documents Are Accepted for KYC Approval?
For KYC approval, the casino requires specific documentation to verify identity and address. Accepted documents include a valid identification card and proof of address, which must be no older than 3 months. These are essential for account verification.
The Know Your Customer (KYC) process mandates the submission of an identification document, such as a passport or driver's license, alongside a proof of address. This proof of address must be a recent document, dated within the last 3 months, to be considered valid.
To complete the KYC check, two primary types of documents are required: proof of identity and proof of address. The proof of address document must not predate the submission by more than 3 months. This ensures the accuracy of the provided user information.
Weekend Verification: Up to 72 Hours Waiting Time
The verification process, particularly during weekends, can extend up to 72 hours. While standard verification typically takes 24-48 hours, submissions made on Friday or Saturday may experience a longer review period. This accounts for potential operational differences over the weekend.
Players should be aware that KYC checks initiated on a Friday or Saturday might see an extended waiting time, potentially reaching up to 72 hours. This is a notable increase compared to the usual 24-48 hour processing window. Planning for such delays is advisable.
The standard KYC verification timeframe is between 24 to 48 hours. However, if documents are submitted during the weekend, the process can take longer, up to a maximum of 72 hours. This extended duration is attributed to weekend operational schedules for verification teams.
KYC 24 to 48 Hours Before Bonus Payout
The KYC process, which requires an ID and a proof of address no older than 3 months, is scheduled to take between 24 to 48 hours for verification. This duration means that new players should factor in this waiting period before any potential bonus payout can be processed. It is crucial to submit accurate documentation to avoid delays.
A successful KYC verification is directly linked to the ability to withdraw funds, as any discrepancies found when comparing the submitted ID to the registered birth date will block payouts. The verification period of 24-48 hours is a standard procedure across many regulated online casinos.
The mandatory KYC check, taking 24 to 48 hours, acts as a prerequisite for accessing full casino functionalities, including withdrawing bonus winnings. Players must complete this step, which involves submitting a valid ID and a recent proof of address, before any financial transactions can be finalized. This process ensures compliance and security for all users.
Set Up Two-Factor Protection via Google Authenticator
To enhance account security, it is recommended to implement two-factor protection using Google Authenticator. This extra layer of security adds a dynamic code to the login process, which changes every 30 seconds. Setting this up prevents unauthorized access even if your password becomes compromised.
The integration with Google Authenticator provides a robust defense against account takeovers, a critical concern for any online platform. This method ensures that only individuals with physical access to your device can log in. The casino's support for this feature indicates a commitment to user safety.
Implementing two-factor authentication via Google Authenticator is a proactive step in safeguarding your account and any associated funds or bonuses. This security measure is vital, especially when dealing with financial transactions and sensitive personal information within the casino environment. It is a widely adopted security standard.
What Doesn't Count During Verification: Screenshots
During the KYC verification process, screenshots of identification documents are explicitly stated as not being accepted. The casino requires original or certified copies of your ID and proof of address, not digital reproductions that can be easily altered. This policy is in place to maintain the integrity of the verification system.
The requirement for a proof of address dated no older than 3 months is stringent, and submitting a screenshot of such a document will likely lead to its rejection. The verification process aims to confirm your identity and residence through reliable and verifiable means. Adhering to these specific document types is key.
When providing proof of address for KYC, ensure it is a clear, legible document such as a utility bill or bank statement, and not a screenshot. The verification team needs to be able to clearly read all details to match them against your ID and registered information. This avoids unnecessary delays in your account setup.
Free Spins Valid Only 10 Days: Plan Sequence
The 100 free spins offered as part of a welcome package are valid for a limited period of 10 days. This means players must utilize all spins and potentially meet any associated wagering requirements within this timeframe. Players should plan their gaming sessions accordingly to maximize this bonus offer.
With the free spins expiring after 10 days, it is advisable for new users to prioritize their gameplay immediately after registration. This 10-day window requires strategic planning to ensure no spins are forfeited. The 100 free spins are a key component of the initial bonus, so their timely use is important.
The 10-day validity for the 100 free spins necessitates careful management of gameplay to avoid missing out on potential winnings. Players should be aware of this expiration date from the outset and incorporate its use into their gaming schedule. This ensures the full benefit of the bonus is realized before it lapses.
From When Does the Bonus Appear After 20 EUR?
The 300% welcome bonus, up to €2,000, is triggered once a deposit of at least 20 EUR is made. Following a qualifying deposit, the bonus funds are typically credited to the player's account promptly. Players should check their account balance shortly after completing the transaction.
Upon depositing a minimum of 20 EUR, the significant 300% welcome bonus, capped at €2,000, becomes active. The appearance of this bonus in the account is usually immediate, allowing players to begin their gaming journey with an enhanced bankroll. This initial deposit is the key to unlocking the bonus.
The threshold for activating the substantial 300% welcome bonus is a deposit of 20 EUR, with the bonus then becoming available for use. This allows for a significant boost to a player's starting capital, up to a maximum of €2,000. The bonus funds should be visible shortly after the deposit is confirmed.
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